Quality Standards

Professional Body

Registered Professional

Yvonne is a registered professional with the Career Development Institute. This requires a commitment to undertake 25 hours continuous professional development and to abide by the Code of Ethics.


Photo by Ekrulila

Yvonne holds the following key qualifications:

  • Diploma in Careers Guidance
  • BSc (Hons) Social Science & Social Policy
  • CIPD Level 7 Award Coaching & Mentoring
  • ILM Level 5 Certificate Leadership & Management

Equality Pledge

We are aware of, and value, the different groups of customers and possible future customers that we serve and aim to deliver services that meet the needs of diverse client groups. All individuals can expect to receive equal access to the services we provide now, and in the future.  Our Equality and Diversity policy sets out to eliminate any form of discrimination and sets out to:

Create inclusive and sustainable communities in the area that are free from discrimination and harassment

Ensure all customers have equal access to high quality services that meet their needs.

When providing services, we ensure that are customers, associates and suppliers are treated fairly and with dignity, in accordance with the Equality Act 2010.

Green Growth Pledge

​We take pride in delivering a quality service, and in adding value to the local community and the wider environment.  As such we are committed to proactively managing our environmental and sustainable development impacts.  We abide by all relevant legislation and codes of practice, and are committed to pollution prevention and the continual improvement of our environmental impacts.  

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